G.Era
Returns
We keep it simple. No hassle, no runaround.
30
Day Return Window
From the date your order was delivered.
Unworn
Items Only
Original tags attached, original packaging.
5–7
Days for Refund
Processed once we receive and inspect the item.
How to Start a Return
Send an email to g.erabrand21@gmail.com using the format below. We'll get back to you within 1–2 business days with return instructions.
Email Format
Subject Line
Return Request — Order #[YOUR ORDER NUMBER]
Body
Order Number: [Your Stripe order reference]
Item(s) Returning: [Product name, size, style]
Reason for Return: [Wrong size / Defective / Changed my mind / Other]
Your Name: [Full name]
Email Used at Checkout: [Email address]
We Do Not Accept Returns On
- —Items that have been worn, washed, or altered
- —Items without original tags or packaging
- —Items returned after 30 days of delivery
- —Final sale items marked as non-returnable
Questions? Reach us at g.erabrand21@gmail.com